Terms of service

Conditions of Sale
Your acceptance of these Conditions of Sale will be acknowledged by the creation of an online account at florwines.com, for all orders placed on our websites, each time you place an order. Your acceptance will also be acknowledged by ordering wine from Flor Wines by email, over the phone, or in our store. By accepting these Retail Conditions of Sale, you are accepting them for the duration of your buying relationship with Flor Wines (Seller). The Conditions of Sale are subject to change. You may be notified and asked to review changes periodically to stay up to date, either by email, or by a special notice on our Website. Your continued use of our website and our services constitutes your acceptance of these changes. We appreciate your business and thank you for taking time to read and understand this document.

You must be at least 21 years of age to purchase wine. By placing your order you have represented to Flor Wines that you are at least 21. All wines scheduled to be picked up in our store must be received by an adult of legal drinking age.

If Flor Wines, for any reason, is unable to fulfill its obligations to the Buyer, Flor Wines' sole obligation and the Buyer's sole recourse shall be a refund of the purchase price.

This contract is entered into in Oregon and shall be enforceable there under the laws of that State. 
Pre-Arrivals 
We guarantee the ultimate delivery of pre-arrival wines, but many of the factors in the delivery are beyond our control. We do the best we can to estimate the expected arrival times of your wine, but we cannot guarantee any specific arrival dates. Please keep in mind, delays can arise unexpectedly. We work hard to ensure all of our wines are transported and stored in temperature-controlled spaces. That said, there may be delay of shipment of any wines if we feel the temperature or season is unsafe. We would rather that you receive your wine later, and perfect, than sooner and damaged. If at any time you feel you need to cancel your pre-arrival order, you may request in writing, which is subject to management approval. Refunds of this nature are subject to a 15% restocking fee.